FAQs
More FAQs- Do all staff receive training and development?
- How often do we need to disinfect?
- How can ServiceMaster Clean help?
All managers and supervisors receive ongoing and comprehensive training on the management of the sites they are allocated. All cleaning staff receive in-house and on-site training on process, products and equipment needed to carry out their given duties. All Health and Safety issues and company policies are covered in their initial induction with annual refresher training, as needed.
A key consideration in determining how often you should be disinfecting is based on the traffic level in your facility. As disinfection is for infection prevention, the goal is to help to mitigate surface-to-person transmission of pathogens. If your 10,000 SF office will be occupied by 5 staff and no visitors, you can likely disinfect less frequently than that same office which might house 60 staff and consistent visitors. Additional considerations include how often multiple people may be touching the same surface as well as whether an antimicrobial surface protectant has been applied. At minimum, however, we would recommend daily disinfection of high touch surfaces. If the traffic in your facility is high, we would recommend increasing this frequency to multiple times per day. For example, common elevator lobbies in an office tower should be disinfected multiple times per day, particularly at the entrance level.
If you need help maintaining routine cleanliness conditions in your workplace, you may want to call in a professional like ServiceMaster Clean to sanitize and disinfect.
Our expert technicians are trained to clean first to break organic loads and remove gross soiling. Then they sanitize or disinfect as appropriate.
When we do this, we follow the guidelines set in place by the health officials such as WHO and Health Canada. There are many methods of disinfection and you can be assured that your technician is trained to do each in the recommended manner. Our technicians also use appropriate PPE (Personal Protective Equipment) with your security and privacy in consideration.
